24 Hour Monitoring
Dumont Enterprises
DUMONT central monitoring station is staffed 24 hours-a-day, year round. Our employees are well trained, in their job, and have many years of experience in dealing with alarms, and people. Our station is equipped with the very latest state of the art receivers, and computers, all of which, including our telephone network are backed up with UNINTERUPTABLE-POWER-SUPPLIES ( UPS ) which in turn are backed up with an electric generator, in the event of an extended power outage.
Our on line computers log every event into the history file, nature of the event, date, time, and if appllicable, action taken by our operator. This detail is maintained in the history file for a minimum of " 6 " months. Quite frequently we are called upon, to furnish confirmation, to the authorities, the owner, and or their insurance Co. This information can be recalled from the history file in a matter of seconds, and a hard copy printed.
Digital Dialer:
This is by far the most common method of
monitoring in the marketplace to day. The digital dialer is an integral
part of all the panels we have installed for several years now. The
DIGITAL DIALER reports events to the monitoring station over your regular
phone line. Your alarm panel is connected to your phone line through an 8 pin
CA38A jack. This configuration will allow the alarm panel to seize the
phone line when activated, dial out to the monitoring station and down
load the information. From line seizure to re-establishing your line
takes between 3 to 7 seconds or up to 35 seconds depending on the
specific dialer. ADVANTAGES; There is a cost savings in that
your panel ( depending on the age already has the dialer built in and
there are no Bell Telephone additional charges, since it utilizes your
regular phone line, DISADVANTAGES; This line is NOT SUPERVISED.
Should the line be severed (loss of phone line) the alarm panel DIGITAL
DIALER cannot communicate with the monitoring station.
Dedicated Line:
This line IS SUPERVISED in that it
is a dedicated Bell Telephone circuit between your premises and the
monitoring station. Loss of this line for what ever reason, wonld alert the
monitoring station to an OFF LINE CONDITION. ADVANTAGES;
This line is polled on a regular basis by the monitoring station receiver
for loss of continuity. Loss of continuity would alert the monitoring station
of an OFF LINE CONDITION. The operator would then take appropriate
action. DISADVANTAGES; An OFF LINE CONDITION only tells us that
the circuit between your premises and the monitoring station has
opened. We have no way of knowing where the open has occurred, be it at
your premises or some where in between. No more signals can be
transmitted to the monitoring station over that line until continuity has been
re-established.
AlarmNet
This method of monitoring utilizes the Cellular network to transmit signals to the monitoring station. It is primarily a back-up to your DIGITAL DIALER. ADVANTAGES; The cellular signal is supervised, in that it is polled on a regular bases. through the ALARM NET control centre. The ALARM NET cellular transceiver is self contained, has its own power supply and back-up battery. It interconnects to your alarm panel ( virtually any alarm panel) has 6 zone inputs. This unit constantly monitors your system. Should the line go dead for what ever reason this unit will report PHONE LINE TROUBLE to our monitoring station over the cellular network, as well the signals into our station comes in ( R-F- ) wireless. As long as your phone line is down the ALARM NET transceiver will monitor your alarm panel for other signals, IE; fire, intrusion panic etc. As well the ALARM NET transceiver can be used for monitoring alarms. in remote areas were there are no telephone lines available. *DISADVANTAGES; The ALARM NET transceivers, are only able to comnmnicate with monitoring stations equipped with ILF. receivers.
E-Mail Dumont Enterprises
Fax 1-905-641-8182
Phone 1-905-641-2150
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