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Computer Security Information for Users
 
Information on this page: On other pages:
"Phishing" Scams Computer Security Centre
"Phishing Scams"


How Not to Get Hooked by a 'Phishing' Scam

Internet scammers casting about for people's financial information have a new way to lure unsuspecting victims: They go "phishing". Phishing, also called "carding," is a high-tech scam that uses spam to deceive consumers into disclosing their credit card numbers, bank account information, Social Security numbers, passwords, and other sensitive information.

Often, the suspect emails pretend to be from businesses the potential victims deal with - for example, their Internet service provider (ISP), online payment service (eg. Paypal) or a bank. The fraudsters tell recipients that they need to "update" or "validate" their billing information to keep their accounts active, and direct them to a "look-alike" Web site of the legitimate business, further tricking consumers into thinking they are responding to a bona fide request. Unknowingly, consumers submit their financial information - not to the businesses - but the scammers, who use it to order goods and services and obtain credit.

To avoid getting caught by one of these scams follow these tips:

  • If you get an email that warns you, with little or no notice, that an account of yours will be shut down unless you reconfirm your billing information, do not reply or click on the link in the email. Instead, contact the company cited in the email using a telephone number or Web site address you know to be genuine.
  • Avoid emailing personal and financial information. Before submitting financial information through a Web site, look for the "lock" icon on the browser's status bar. It signals that your information is secure during transmission.
  • Review credit card and bank account statements as soon as you receive them to determine whether there are any unauthorized charges. If your statement is late by more than a couple of days, call your credit card company or bank to confirm your billing address and account balances.

Report Frauds & Scams:

It's not always easy to spot scams, and new ones are invented every day. If you suspect that you may be a target of fraud, or if you have already sent funds, don't be embarrassed - you're not alone. If you want to report a fraud, or if you need more information, contact PhoneBusters:

Toll Free: 1-888-495-8501
Fax: (705) 494-4008 Toll Free Fax: 1-888-654-9426
Email: info@phonebusters.com

or contact the Competition Bureau

1-800-348-5358
Website: www.cb-bc.gc.ca
Email: compbureau@cb-bc.gc.ca

 

 

Other Resources:
CERT Coordination Center Security Tips - information on a variety of Internet security issues
Microsoft Protect Your PC Website - steps you can take to improve your computer's security
Virus Information Centre
   
 
 

 

 
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